WHO WE ARE

Zensa’s website address is https://www.zensa.co/.

Our utmost priority is your privacy and safeguarding it. To ensure this, we refrain from disclosing any customer information to third parties. To elaborate more on our privacy policy concerning the gathering, utilization, and revelation of data we obtain when you utilize our service, we’ve provided further details in the following section.

PERSONAL DATA

At www.zensa.co, we may gather various pieces of information from you, including your name, phone number, title, email address, company name, and contact information. We may also collect feedback, comments, and questions that you provide to us during service-related communication and activities, such as meetings, phone calls, documents, and emails. In addition, when you interact with our website, we may collect your IP address and track your actions on the site.

If you choose to upload content, such as photos or videos, or add posts or comments on community websites like LinkedIn, Facebook, or Twitter, please be aware that this information can be seen and used by anyone with access to those sites, and Zensa cannot be held responsible for any data that you submit to these third-party platforms.

If you apply for a job at Zensa, we may collect the information you provide during the application process, but we do not collect or process any special categories of personal data, such as public unique identifiers or sensitive personal data.

We work with third-party providers to offer a range of products and services, and in some cases, these providers may act as data processors for your information. We recommend that you review their Privacy Policies to understand how they may use your data. By agreeing to use our services, you acknowledge that your information may be shared with these third-party providers to process, fulfill, or service your requests.

We do not sell, rent, or trade your contact information like your name, address, mobile number, or email to any third parties for promotional purposes, but we may

do so in the future with your consent. We will only disclose your personal information if required by law or if we believe it is necessary to protect our company’s rights or comply with a judicial proceeding, court order, or legal process.

Zensa may collect non-personally identifiable information about your operating system, browser, and navigation through our site. This information is used to improve our website and for other business purposes. We may provide this aggregate information to third parties. We may also use cookies and similar technologies to remember users’ settings, provide business and marketing information, and detect and prevent security threats and abuse. You can control the use of cookies at the individual browser level, but please note that rejecting cookies may limit your ability to use certain features of our site.

WHEN PERSONAL DATA IS COLLECTED

Zensa may collect your personal information through various means when you show interest in our products and services, communicate with us in person, in writing, over the phone, through social media, at tradeshows, or on our website. Additionally, we may obtain your personal data from reliable sources, including third-party data aggregators, marketing partners, public sources, or social networks. However, we will only use such information if you have authorized these parties to share your personal data with us.

HOW PERSONAL DATA IS USED

Zensa utilizes personal data for various purposes, including customer service, direct sales, and marketing. This may involve collecting and utilizing personal data from individuals and entities who are interested in doing business with Zensa or seeking employment opportunities. In order to accomplish these objectives, your information may be utilized in several ways, such as sending you information about products or services you have shown interest in or purchased from Zensa, marketing, and direct sales activities when a legitimate mutual interest is demonstrated, providing event details you have signed up for, responding to your correspondence via the “Contact Us” link on www.zensa.co, following up on your initiated requests, fulfilling contractual obligations, notifying you about any service

disruptions, conducting surveys, administering contests or promotions, and evaluating job applicants.

PROTECTION / SECURITY

At Zensa, ensuring the protection and continuous security of your personal information is of utmost importance. As such, we adhere to commonly accepted standards to safeguard all personal information transmitted to and received by Zensa. While we prioritize security measures, it should be noted that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security. For any inquiries regarding security, please utilize the “Contact Us” link at www.zensa.co to get in touch with Zensa.

PERSONAL DATA RETENTION

Zensa has the authority to store personal data for an adequate period until the initial purpose of collecting the data is fulfilled. Additionally, we also consider the need to respond to your queries or solve any possible issues, comply with legal regulations, settle any legal claims/complaints, and for security reasons. This implies that we may keep your personal data for a reasonable time even after your last interaction with us. Once the personal data is no longer necessary, Zensa will securely delete it in a way that meets industry standards.

YOUR DATA – YOUR RIGHTS

Zensa has the potential to possess personal information related to you. If Zensa confirms that they are indeed in possession of your personal data, you are entitled to exercise certain rights, including:

1. Obtaining a copy of any data that Zensa has about you.

2. Requesting that Zensa rectify any inaccuracies or errors in the data they hold.

3. Requesting that Zensa delete any data they no longer require to retain. Additionally, you may be able to revoke your consent to personal data processing at any time by unsubscribing from mailing lists or email

subscriptions. However, even if you do this, you may still receive important emails pertaining to account activities, billing, access control, and other similar matters.

4. Request that Zensa furnish you with a copy of any personal data that they may hold, if any, and transfer said information to another data controller. However, this is only possible if the processing is based on consent or in the contract.

DO WE DISCLOSE ANY PRIVATE INFORMATION?

Your personal information may be disclosed by Zensa in two situations – when we are obligated to do so by law, or when you violate our Terms & Conditions. Apart from these scenarios, we do not share, sell, or transfer your personally identifiable information to external parties unless we give you prior notice. However, our website hosting partners and other third-party service providers who assist us in running our website, conducting our business, or servicing you may have access to this information, provided they agree to maintain its confidentiality.

THIRD-PARTY SERVICES

Zensa may utilize the services of third-party service providers in certain situations. These providers are only authorized to collect, use, and share your information to the extent necessary to perform the services we have requested from them. However, please note that certain third-party service providers, including payment gateways and payment transaction processors, have their own privacy policies regarding the information we provide to them for purchase-related transactions.

We advise that you review the privacy policies of these third-party service providers to comprehend how your personal information will be handled by them. It’s important to keep in mind that some third-party service providers may be based in or have facilities located in a jurisdiction different from your own or ours. When you leave our website or are redirected to a third-party website or application, you are no longer subject to our Privacy Policy or our website’s Terms of Service.

INFORMATION SECURITY

Zensa employs reasonable measures and adheres to the best practices of the industry to safeguard your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

USE OF COOKIES

Zensa employs cookies, which are tiny files transferred to your computer’s hard drive through your web browser (with your permission) by the site or service provider. These files enable the site or service provider to identify your browser, record, and remember particular information. Zensa may engage third-party service providers to support us in comprehending our site’s visitors better by utilizing cookies. These service providers are not authorized to utilize the collected data except for aiding us in operating and upgrading our business. You can choose to receive a notification each time a cookie is sent, or you can modify your browser settings (such as Microsoft Edge, Google Chrome, Firefox, etc.) to block all cookies from being transmitted.

TERMS AND CONDITIONS

We would like to request that you take a look at Zensa LLC’s Terms & Conditions. These terms outline the allowed uses, disclaimers, and liability limitations that regulate the use of our website, www.zensa.co.

CHANGES TO THIS PRIVACY POLICY

Zensa has the authority to alter this Privacy Policy at any given point. You are permitted to access this page multiple times to review the most up-to-date Privacy Policy of Zensa. Any revisions made to the Privacy Policy will be presented on this page to keep you informed.

CONTACT ZENSA LLC:

If there are any questions regarding this Privacy Policy, please contact Zensa LLC below:

Website: www.zensa.co

Email: info@zensa.co

Phone: 425-605-2286

Office Address: Zensa LLC, 11241 Willows Road NE, Suite 319 Building C, Redmond, WA 98052.